Title: Project Support Specialist

Number of posts: One (1)

Category: Full-time contract for twelve (12) months, renewable for one (1) more year 

Place of Employment:   University of Cyprus, Nicosia

The Department of Informatics of the University of Cyprus is currently accepting applications to fill one (1) full-time (38 hours/week ) Project Support Specialist position to participate in the support of the computer systems and users of the Department of Informatics.

TERMS OF EMPLOYMENT

The Specialist will be employed on a contract basis. The term of employment will be for an initial period of twelve (12) months, renewable for an additional twelve (12) months, for a total of two (2) years, based on performance.  The monthly gross remuneration will be €2010.44 depending on qualifications and experience. Employee contributions will be deducted from this amount.  The monthly gross earnings will include a 13th salary pro rata.

DUTIES AND RESPONSIBILITIES

The Project Support Specialist will be employed by the Department of Information Technology and will perform the following duties under the general supervision of the Department Chair:

He/she will participate in the overall work of supporting Computer Systems and Users

He/she will actively participate in the following:

• Installation, configuration and support of MS-Windows, Macintosh and UNIX/Linux systems
• Support, mentoring and training of users (academic, administrative and student)
• installation, configuration and maintenance of network systems (switches, routers) including their cabling
• preparation and/or modification of software systems
• maintaining records of changes, problems and technical reports, preparing reports and making recommendations for the resolution of problems.
• processing or ensuring the implementation of decisions taken, applying the relevant legislation and regulations, keeping minutes and conducting relevant correspondence.
• mentoring, training and supervising subordinates; performs any other related duties as assigned.

ESSENTIAL QUALIFICATIONS

• University degree or diploma or equivalent qualification in at least one of the following subjects or a combination of subjects: Computer Science, Computer Science, Computer Engineering, Computer Engineering, Network Engineering, Information Technology, Internet Technology, Network Engineering, Computer Network Management, Network Security.
• Experience in MS-Windows and UNIX/Linux systems
• Experience in network systems (copper/fiber cabling, switches, routers, firewalls)
• Experience in user support
• Very good knowledge of Greek and English language
• At least one year of practical experience relevant to the duties of the position

ADVANTAGES

• Possession of CCNA or JCNP certificate and/or knowledge of Junos OS
• Experience in Centralized Computing Systems (e.g. virtualization, data storage infrastructure, backup, Active Directory, LDAP)
• Experience in a University institution

 SKILLS/PROFESSIONAL ATTRIBUTES

• Very good organisational, management and communication skills
• Ability to work in a team environment
• Integrity, accountability, initiative, initiative, promptness and confidentiality
• Excellent analytical and problem-solving skills
• Excellent organisational and time management skills
• Ability to execute projects, solve problems and operate without constant supervision

SUBMISSION OF APPLICATIONS

Applicants are invited to send the following information electronically:

Letter of expression of interest for the post

Full curriculum vitae (including contact address and telephone number)

Copies of diplomas and detailed grades.

Names and contact details of at least two persons from whom references may be sought

Interested parties may complete the application form online at https://applications.ucy.ac.cy/recruitment

Applications must be submitted no later than Friday 1 July 2022 at 14:00.

For further information please contact Mr Andreas Kasenidis (tel. 22892714 and email: [email protected]).

At least the three most successful candidates who meet the necessary qualifications will be invited for an interview.

Candidates will be informed by the entity by e-mail of the outcome of their application.

Bearing in mind the provisions of the EU General Data Protection Regulation 2016/79 of the European Parliament, the University of Cyprus collects and processes your personal data in accordance with the provisions of the Regulation.

The University of Cyprus (UCY) promotes inclusion, diversity, equality and the elimination of all forms of discrimination in order to provide a fair, safe and enjoyable environment for the entire university community, where students and staff, within and beyond their multiple identities, feel supported in both their professional and personal development. It therefore seeks to create the right conditions that encourage and respect diversity and ensure dignity, both in the workplace and in wider society. At the same time, the CI has adopted specific policies to promote equal opportunities and respect and understanding of diversity and is committed to promoting and maintaining a working, educational and learning environment that is free from all forms of discrimination, whether direct or indirect.